Purchase Terms and Conditions
1. General Provisions
1.1. These purchase rules establish the terms and conditions for purchasing goods in the online store Noeva, operating at www.noeva.lt, as well as the rights and obligations of the buyer and the seller.
1.2. Seller: Edvinas Višinskas, operating under the individual activity "Noeva", email: info@noeva.lt .
1.3. Before placing an order, the buyer must read and confirm these Purchase Rules.
2. Ordering Goods
2.1. The buyer selects the desired goods in the online store and adds them to the shopping cart.
2.2. Before placing an order, the buyer can check the selected goods, their quantity, price, delivery method, and other order information.
2.3. Before placing an order, the buyer must mark that they have read and agree to the Purchase Rules and the Privacy Policy.
2.4. The buyer must provide accurate and complete data required to fulfill the order.
2.5. The order is considered placed once the buyer confirms the order and completes the payment using the chosen payment method.
2.6. Upon receipt of the order, an order confirmation is sent to the email address provided by the buyer.
3. Prices of Goods
3.1. All prices indicated in the online store are in euros (EUR).
3.2. The seller is not a VAT payer, therefore no additional VAT is charged on the prices of the goods.
3.3. The delivery cost, if applicable, is presented to the buyer before final order confirmation.
4. Payment Methods
4.1. Payments in the online store can be made in euros (EUR).
4.2. The buyer can pay using the following payment methods: Swedbank, SEB, Luminor, Citadele, Artea, Revolut, N26, Visa, Mastercard, Apple Pay, Google Pay.
4.3. Bank payments are processed using the MakeCommerce.lt payment platform.
4.4. Card payments, Apple Pay, and Google Pay are processed using Shopify Payments.
4.5. Specific payment methods available to the buyer are presented during checkout.
5. Delivery of Goods
5.1. Goods are delivered within the territory of the Republic of Lithuania using the delivery methods indicated in the online store.
5.2. Available delivery methods, their costs, and delivery times are presented to the buyer during the ordering process.
5.3. The standard delivery time is 1–2 business days, unless otherwise specified for a particular order.
5.4. The buyer is responsible for providing correct delivery information.
6. Returns and Refunds
6.1. Conditions for returning goods, withdrawing from the contract, return costs, and refunds are provided on a separate page: "Returns".
6.2. These conditions can be reviewed at: www.noeva.lt/pages/prekiu-grazinimas .
6.3. The buyer is entitled to consumer rights established by the legal acts of the Republic of Lithuania.
7. Protection of Personal Data
7.1. The buyer's personal data is processed in accordance with the Privacy Policy published in the online store.
7.2. The Privacy Policy can be found at: www.noeva.lt/pages/privatumo-politika .
8. Dispute Resolution
8.1. In case of questions or disputes, the buyer is encouraged to first contact the seller via email at info@noeva.lt.
8.2. If a dispute cannot be resolved, the consumer may contact the competent consumer dispute resolution authority in accordance with the established legal procedures.
9. Final Provisions
9.1. These Purchase Rules are governed by the law of the Republic of Lithuania.
9.2. The seller may update the Purchase Rules due to changes in legislation, payment, delivery, or store operating conditions.
9.3. Purchases are subject to the version of the Purchase Rules that was in effect at the time the order was placed.